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“This may be the best thing on the internet ever.”

“How is anyone going to watch anything on the net again? This blows everything away.”

“Leave it to the [Grateful] Dead camp to pioneer the next stage of evolution for online music.”

These are just some examples of the raging enthusiasm that came over the social media feed alongside TRI Studios‘ debut HD webcast last night. TRI stands for Tamalpais Research Institute and is the brainchild of former Grateful Dead guitarist and vocalist, Bob Weir – now a tried and true bandleader in his own right, currently fronting Further (with former Dead bassist, Phil Lesh), Scaring the Children, and his longstanding RatDog outfit.

Rob Wasserman, Jay Lane, Bob Weir, & Steve Kimock

TRI is a state of the art audio and video recording facility and “virtual venue,” allowing artists to create in an intimate space and transmit, in real time, across the web in the highest quality audio (including 5.1 surround sound) and HD video possible. They are affiliated with the Meyer Sound Constellation Sound System, “a revolutionary acoustic modeling technology which has the ability to dramatically change the acoustical properties of the room. With the touch of a button, an artist can instantly change the sonic environment from that of a small intimate club to sounding like a theater, an arena or even a cathedral.” Studio 1 at TRI is equipped with this technology where Friday’s performance took place.

After a few months of hype and teaser videos on their website, TRI Studios officially launched Friday night with its maiden voyage, a live HD video and audio webcast of a two-set performance from Weir that pulled in a cast of famous faces from the Grateful Dead family of musicians, including Jay Lane (RatDog, Further, Scaring the Children), Rob Wasserman (RatDog, Scaring the Children), Jeff Chimenti (The Other Ones, The Dead, RatDog, Further), Robin Sylvester (RatDog), and the legendary Steve Kimock (The Other Ones, Phil Lesh & Friends, Zero). The engineer in charge of the live broadcast mix was Academy Award Nominated Dennis “Wiz” Leonard (of Marin County based Skywalker Sound), while Justin Kreutzmann (son of former Dead drummer, Bill Kreutzmann) directed the wonderfully-shot, multi-cam HD video. Also on hand were former Dead engineer John Cutler and a host of others. For more technical info, check out the TRI Studios EPK here.

Aside from the addition of brass and woodwind accompaniment (thanks to members of the Marin Symphony Orchestra), the setlist and pacing of the show wasn’t that different from what has appeared in RatDog’s vast repertoire over the past decade – a flavorful selection of Bob Weir and John Perry Barlow penned originals and a lot of Dead. It’s been a long time since Jerry Garcia’s death, so Weir has dutifully adopted dozens of Garcia and Robert Hunter songs, embracing and exhibiting their performances as if they were his own – as he so masterfully did with last night’s exquisite renditions of “Sugaree” and latter-day Dead tune, “Days Between” (a song Phil Lesh first resurrected back in the late nineties with early incarnations of Phil & Friends).

Bob Weir

The show began with a solo acoustic Weir in the main performance room (Studio 1), set up with his stool, a teleprompter (don’t leave home without it), a road case used as a kick drum (for him to keep time – Richie Havens style), and an iPad with an app to control the Constellation sound system. In between several songs, Weir would “tune the room” – adjusting the settings on the iPad to have a direct effect on the way the room sounded, how the small in-studio audience would hear, how the internet audience would hear, and how the musicians would hear each other.

“West L.A. Fadeaway” from the TRI launch (VIDEO)

“Friend of the Devil” from the TRI launch (VIDEO)

As the show went on, more musicians wandered in. Jeff Chimenti, a definitive sound staple in the Weir lexicon, seemed to make the best use of the room. Perhaps because he was playing a grand piano, a versatile instrument that’s technically in the percussion family and has the ability to both groove and emote. The solid and beefy bottom end was expertly held together by Rob Wasserman on upright bass and Jay Lane on the drum kit, with flourishes of electric bass provided by Robin Sylvester. The energy in the room was brought to high levels whenever guitarist Steve Kimock let go. As in the past, Kimock’s shredding ability and sonic wizardry brought profound joy to otherwise somber Dead classics like “Cassidy” and “Bird Song.” And of course, Weir – the star of the show and a scraggly rock God. A fearless band leader who was always more of one than Jerry ever seemed to want to be (hey, Bob always stood front and center on stage). His youthful exuberance was alive and well at age 63 while leading two separate incarnations (between both sets) of his Friday night band in and out of a segmented rendition of the Dead’s best hard rock anthem, “The Other One” (a song he wrote almost 45 years ago). All of this while keeping the “room tuned” and engaging with a huge online audience. Weir seemed the most pleased when he went to shake hands and show his gratitude to the Marin Symphony players (including tuba!); many of their parts transcribed by him and first used at last week’s First Fusion performance.

Jeff Chimenti

“There’s an immediacy about live music… and I want to bring it into people’s homes,” said Weir when fielding questions coming in via Twitter during the set break of Friday night’s performance. This hearkens back to the Grateful Dead’s Wall of Sound system in the mid-seventies, which was an enormous wall of speakers that they also used as a monitoring system; paving the way for groundbreaking live concert sound, decades before digital exploration and surround sound in that realm. In an exchange with TRI’s live engineer Dennis Leonard, he stressed that “the Dead were always ahead of the game on the broadcast front and simulcasted often, even back when one used equalized phone lines to get to the radio station.” He went on to say that “one of the archetypal influences for the TRI venture was the 10/31/80 closed-circuit broadcast of the closing of the Radio City Music Hall run.” So the Dead have always been at the forefront of new music technologies, not to mention the way music is distributed, consumed, and marketed. Bob Weir’s (and the Dead’s) immediacy and risks taken on stage are the top selling points for his fans, as they always have been.

Bob Weir & Steve Kimock

Last night’s performance live stream, with its pristine sound and video, also included a Twitter and Facebook feed that resided next to the display on TRI’s website. Each viewer was able to read, whether they liked it or not, reactions, retweets, and replies from ecstatic and enthusiastic fans as the show unfolded. Some might say that they were a little too enthusiastic when exclaiming “the best thing on the internet ever” or “how can people move on from this?” Maybe not. The intimacy, quality, genuine vibe, and trust could never have been this strong in a live webcast. This could very well be the future of music. This could very well have been the greatest thing on the internet ever. I even played along in one of my tweets, tweeting “It’s official. Out of the 40,000 hours I spent online so far in 2011, these past 2 w/ Bob Weir & @TRI_studios have been the most fulfilling.” It was retweeted a lot.

Robin Sylvester & Jay Lane

Special thanks goes to Dead fans, who have been Weir’s trusty marketers for over forty years. As explained in David Meerman Scott‘s and HubSpot‘s Brian Halligan‘s Marketing Lessons from the Grateful Dead: What Every Business Can Learn from the Most Iconic Band in History, “The Grateful Dead teaches us that building a community and treating customers with care and respect drives passionate loyalty.” Dead fans Friday night were personally played to as well as directly marketed to, with TRI Studios also used as a music marketing tool (Weir plans to have other artists perform there, including The Black Crowes’ Chris Robinson and a possible residency by Herbie Hancock). Imagine having that trust for nearly half a century?

Josh Sternberg’s excellent piece from 2009, “What Twitter and Facebook Can Learn From Phish” describes Phish‘s relationship with its audience and their community-driven marketing tactics. A band that formed nearly twenty years after the Dead, Phish’s core values are markedly the same, but less focused on newer sound technologies and more on pushing the limits of its improvisational techniques and its relationship with its audience, both online and off.

“The Other One” from the TRI launch (VIDEO)

Grateful Dead: (clockwise from top left) Bob Weir, Phil Lesh, Bill Kreutzmann, Ron "Pigpen" McKernan, Mickey Hart, & Jerry Garcia

The trust both the Grateful Dead and Phish organizations put into their audiences is a highly sustainable business model – and it’s easier said than done. But last night’s performance proved to be yet another successful campaign – hopefully seeding the development of more music distribution methods like it.

Mounatin Girl & Jerry Garcia in the late sixties

Tamalpais Research Institute’s TRI Studios is located in Marin County and about 5 miles from Mount Tamalpais, the highest point near San Francisco. In a touching moment during set break, Carolyn Garcia (known to most people as Mountain Girl, Jerry’s second wife) explained some of the mystical connections the mountain has to the region and its people. It was a pleasurable reassurance that Jerry’s soul was indeed in the room that night; a man who predicted that music would some day be shared through wires over long distances and a man who would have given all his music away for free (if he could).

Josh Valentine is Chief Marketing Strategist at Promenade Media and current President of the Maine Marketing Association. He loves tender Garcia tunes like “They Love Each Other,” “Bird Song,” or “Lazy River Road,” but his favorite Grateful Dead song will forever be the monstrous “The Other One.”

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Not too long ago I posted a link to my Facebook profile directing to an article entitled “Telecommuting Two Days a Week Could Save Billions,” from Earth911.com. As you could imagine, the piece goes through the multitude of cost savings involved when a company allows workers to work from home, including gas, utilities, rental space, and most importantly… time. Time to spend on getting stuff done, time to spend with family, time to spend on things that make an employee happy. So you could say telecommuting also protects a worker’s sanity.

The Facebook posting resulted in a short discussion from a few of my friends (real names replaced with fake ones to protect privacy):

Marla likes this.
Bern: I’ll go you one better – Why not just a shorter working week? Let’s all spend less time toiling, spending $, consuming, etc.
Evan: But that could also cost you billions on lost productivity!
Bern: Yes. Less product and more free time.
Woody: Let’s all try this: fourhourworkweek.com
Bern: idler.co.uk
Kelly: I’m a big proponent of the four day work week (four 10-hour days) that some gov’t agencies in Utah (and other states) have adopted. A three-day weekend = happier employees. Happier employees = better productivity. Some countries with better qualities of life have 2 months of vacation. The American employee averages two weeks a year and rarely takes those two weeks. Where did that get us?

Marla is a photographer with dogs and kids. Bern is a New Jersey lawyer, married with kids. Evan is a web developer and marketing professional in his twenties. Woody is a self-employed graphic designer with a wife and kid. Kelly is me. We’re all somewhat progressive, interested in making money, providing for our families, and concerned with atrocities that occur in society. I agree with Evan that productivity can worsen, but it really depends on the product, the industry, the company, and the worker. I wholeheartedly believe that employee morale would improve, which is a sustainable concept in its own right.

I recently worked with someone who said he “hated” the word sustainability. Granted, he said he hated lots of things, but I can understand his disdain for an overused term with an enormously broad meaning. Broad in scope, maybe, but the idea of being “sustainable” – in business, in the way we treat the environment, in the way we treat other people, in the way we treat animals – is by and large a path to the same thing… the greater good.

The Facebook post above can be attributed to social sustainability. This is the concept that future generations of people will have better access to social resources based on sustainable business practices, causes, development, investing, etc. that are occurring right now. You could say that oil exploration off the shores of North America is not sustainable – considering the ongoing studies that explain we’ll run out of oil at some point in the near future. The oil spill in the Gulf is forcing oil and equipment executives to spend all of their energies on measuring public relation metrics instead of channeling everything into actually stopping the oil from gushing into the Gulf. Imagine a world in which oil profits and CEO bonuses are reduced and part of those funds sent back into learning initiatives on alternative energies. Employees of these oil companies can then know that they are part of not only ongoing exploration of oil to feed our country’s addiction to it, but also that they are working on a path to the greater good – even if the inevitable “good” in this situation (the permanent replacement of oil with cleaner energy) happens after they die. Now that’s a sustainable existence.

Being sustainable starts with people. Labor and civil rights, employee morale, and proper education are all starting points on the road to the greater good. We are lucky to live in a time when technology can offer a more transparent glimpse into how processes work and how many humans might be disenfranchised or screwed over – especially with social media on the web and internet-aided activism. Some call it “lack of privacy,” but I think it more has to do with re-educating America. Re-educating for a sustainable future.

Josh Valentine is Chief Marketing Strategist at Promenade Media. He is also an active member of Maine Businesses for Sustainability and the Maine Animal Coalition. Josh will be the next President of the Maine Marketing Association, starting June 2010.

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